never change insurance!

The title pretty much sums up my advice for the day. The problem is that if we were to follow this advice, we'd probably be stuck with the most expensive insurance out there. So why am I sharing this type of advice? It's simple, actually.

This is just part of a little fit that I am having right now due to a problem I am having with my insurance company. My wife and I changed insurance about seven months ago, and since that time, every time that we go to the doctor they mistakenly try and bill our old insurance first, and then we have to call them and have them correctly bill our new insurance. So why is this such a problem for them to get this straight in their records? I'm not really sure.

What I find interesting is that the doctor's office states that it is our new insurance that has our old insurance "on file" and that they will continue to try and bill our old insurance until they remove it. This makes absolutely no sense to me. Why would the doctor rely on the records of our new insurance company to determine what insurance we have? After all, wouldn't any insurance company just throw any other insurance company into your records to save them (or at least temporarily defer) any incoming payments? Why not ASK THE PATIENT who their current insurance company is, or what insurance companies they have? I guess that would make too much sense, eh?

I am so sick of this billing crap. I have NEVER had a health insurance company that got our billing straight. We have ALWAYS had to call them over and over again to get our bills corrected. What a total waste of my time. I ought to send them a bill for the amount of my own time I have had to spend cleaning up their incompetence.