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Wednesday, June 27, 2007

Priority Club VISA rocks

I just wanted to drop a quick kudos to the Priority Club Visa people. This is not a sponsored post, but rather my way of saying "thanks" for understanding an overspending mistake and removing the overspent fee without any hassling from me. Unfortunately, a couple of merchants accidentally charged us too much for a couple of items this past month, and it threw us over our credit limit. We were less than enthusiastic when our statement arrived and we saw the $40 over limit fee.

We tend to put all of our purchases onto credit cards and pay them off each month, so that we can earn points towards hotel or airfare. So, sometimes we come close to the limit. But we usually keep track of it, and know when to slow down on spending because we're getting close to the limit. Since a couple of different stores charged us too much, we had to go back and have them credit the account for their mistake. Unfortunately the credit didn't make it to our account in time and it went past our limit.

So I called Priority Club Visa to try and dispute, expecting to have to pull teeth for a resolution. Amazingly enough, they said it was "no problem" and said they would credit me the fee. Wow! No arguing, no haggling, no "let me speak to your manager" required. So I just wanted to say "thanks" for being nice and understanding. THANKS!

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